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Alternate Techniques to Decrease Agitation

By Kimberly A. Keegan, BS, TRD, ACC, Director

As Activity Professionals our days are busy enough with setting up, implementing programs, cleaning up, keeping track of what each resident is doing, care plans and progress notes, schedules and calendars, and more. We are also faced with the challenges of persons coming to our homes and facilities with more diverse medical conditions. Those who are agitated can be the toughest. How do we keep them all safe without chemical restraints?

In attempts to calm agitated residents Saint Joseph's Manor in Trumbull, CT (a 297 bed nursing home) has instituted a program where alternate techniques are tried before other means such as medication. On each nursing unit a cabinet is marked with a picture of a teapot and the words "Try Me first". There are also busy baskets loaded with supplies and equipment.

"Try Me First Cabinet"

In this cabinet are items such as herbal teas, a teapot, lotion with lavender mixed in, a teddy bear, and relaxing musical tapes. Lavender is put into the hand lotion because it is credited with adding soothing and relaxing qualities, and a nice fragrance for olfactory stimulation.

The teas also help to calm and soothe the agitated resident by their warmth, herbs, and also their olfactory sensation. The teddy bear is a non-threatening soft object to hold and cuddle. Soft, calming music with a methodic beat helps to decrease heart rate and an anxious/agitated mood.

"Busy Basket"

Busy baskets can be made out of anything and filled with just about anything. At Saint Joseph's Manor we use laundry baskets. Some of the items placed in these baskets include: coloring projects, puzzles, yarn, children's clothes and towels, magazines, stuffed animals, reminisce books, videotapes of animals, children and relaxing scenery, cards, and religious audio cassette tapes.

These items listed were chosen because they represent tasks or activities that are familiar to our resident population. These projects can provide comfort, soothe, or may just help by providing a diversion for our residents. Whatever the case may be activities from the "busy basket" or the "try me first" cabinet are utilized by this facility in an attempt to calm and redirect the resident who is agitated before medical interventions are used.

What techniques and items do your facilities use? We would love to hear about your ideas, experiences, and success stories. Please forward your information to Kimberly A. Keegan, Saint Joseph's Manor, 6448 Main Street, Trumbull, CT 06611.
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