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The Web Works for NCCAP.ORG

by Kathy Hughes
NCCAP Special Projects Trustee

Since we started the NCCAP website in October of 1998, we have been amazed at the response from our members, potential members and health care professionals who have used NCCAP.ORG . We have found that many people using this site have been able to access our Board and office much quicker and efficiently. We encourage our members and others to continue to use the features that we have placed there for your use.

We have added the list of NAAP/NCCAP Instructors for those seeking the BEC and AMC courses in their area, we added a bulletin board for members and potential members to use regarding certification and we have posted our newsletter right onlinefor activity professionals to see exactly what NCCAP is all about.

We receive an average of 1,088 visitors a day at our home on the web. Many people use the NCCAP pre-approval information for thier workshops and conferences, some looking at the NCCAP Body of Knowledge and others posting jobs, asking certification questions and for assistance in the activities field. The busiest time on our site is between 7:00PM to 9:00PM between Wednesdays and Thursdays. NCCAP members rarely sleep, as we found that there were people looking us up all hours of the day and night.

NCCAP received over 500 e-mails since January 1, 2000. We attempt to answer them in a timely manner. Many are requests for certification packets. There are a few things to remember when e-mailing us. Please include your regular address when requesting a certification packet and application, this will speed up our mailing process. We also have not changed the application and therefore the applications marked 1999 are still good to use. If the NCCAP Standards Committee changes the application this will not go into effect until January of 2001. We are also e-mailing requests for instructors and need to know the state that you are looking for instructors in.

We regularly receive requests to check on members certification status, which takes some time to research and get back to the people who request this service.

We now have over 7,000 members and receive requests for initial certification packets daily. The NCCAP Board is committed to serving our membership as efficiently as possible and the NCCAP website has allowed us to make sure that you can find us whenever you have a question. We are encouraging activity professionals to use our website so that our dedicated NCCAP office staff can process your applications quicker and more efficiently. The office has Internet capabilities and they check the office e-mail daily. The NCCAP Board answers the e-mail from the website and forwards requests daily.

We have had a request to accept developing a website for continuing education credit. The NCCAP Board would like to hear from people who have done that and what they think about this issue. We know that we have spent hours developing ours, but would like to know how other NCCAP members feel about this. Please e-mail us with your opinions, prior to the NCCAP Borad meeting in April at the NAAP Convention. All NCCAP members in good standing are invited to attend our annual business meeting and let us know what you think about our website! NN


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