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Remember When?

By Heide M. Cornell, ADC

Do you remember when "Activities" was fun? Come now, I'm sure you do. Do you remember when it was o.k.; in fact it was even exciting to say "I'm an Activities Director!" Do you remember the time of simplicity, when you were not embarrassed to say "I provide fun and entertainment to the seniors in my community" ? I do, and let's face it; I'm not that old so it wasn't that long ago.

When I started in this field (at the wee age of 14), I was a volunteer in an ALC unit of my local hospital. When I inquired what that meant, I was told these were people waiting for nursing homes. I remember thinking to myself, "those poor people are probably sad, and just need somebody to make them smile". Turns out I was right. (Ah, the wisdom of youth!) The residents of the unit were not that interested in the actual events held, even though they attended them, they were only looking for "something to do" or "something to make them forget for a while". So we did just that. We had lots of fun just "hanging out" together, me and my 25 grandparents.

Of course there was paperwork. I had to fill out slips every program indicating who attended. I think it took me a whole ten minutes to write down names of people on a piece of paper and file it in a book. I had to "meet the new folks" every week. My supervisor made a program out of it called "Getting to Know You". I brought our new residents a goodie bag filled with puzzles, magazines, snacks, an activities calendar, and something else although I forget what that was. (Come-on it's been 16 years now) When I went in to their room, or to the lounge, I introduced myself and gave them the bag. Then I asked them some questions about themselves like, "what do you like to do?" and after about 15 minutes, I was on to the next person. I had to put all of their answers on another piece of paper that my supervisor filed in a pink book behind the nurse's station. I now know that the "pink book" was the resident's chart, and the "piece of paper" was an initial assessment.

Then the day came when my supervisor told me that I should really think about becoming an "Activities Person" because I seemed to enjoy it so much. When I was 14, I was going to become a teacher. I didn't even dream that "Activities" was a real job. It was a way to have fun. Still, I logged it into the back of my head and continued on "hanging out" with my "senior folk" as I called them. At 16, my parents told me I had to get a paying job, so I applied to work at the hospital in the dietary department.

Two years without my "friends" in the ALC made me sad. I went to college and started my teaching track, and somehow never seemed happy with that choice. I saw a job posting on the hospital board for an activities person in the ALC unit. (Seems the hospital union didn't like the idea of volunteers doing real person jobs) It was part-time and fit in with my college life very well, so I bid on it and got the job. In two years, some of the regulations have changed, but the job was still fun. Instead of just "hanging out" with the seniors, I now had to plan at least a month in advance what I was going to do every day. That was o.k. with me because I just gathered a whole group of them up and asked "What do you want to do this month?" I even put it on the calendar and called it "Cruise Director's Club". The residents thought it was funny, and we would make paper hats to wear to the meeting, sometimes we would have goldfish crackers. I never had a problem filling my calendar with things to do; the residents had lots of ideas. There were a few months when I had small attendance at the meeting because the dentist or doctor was there, or there were empty rooms because the residents had moved to nursing homes. I didn't stress over it because I had those "Getting to Know You" papers to look at for ideas. When people would ask me what my job was all about, I'd say "having fun with the old people at the hospital." I meant it too. My job was about having fun. After a year back in the field of fun, I changed my college major and decided that I really wanted to grow up to be an Activities Director. Wow! What Fun!

Something happened in those 16 years, activities professionals discovered a new emotion besides happiness called stress. As I entered into the world of activities directing, I began networking with people who forgot about fun. In fact I began meeting people who would even say, "I'm an activity professional" and give a nervous, almost embarrassed laugh afterwards. Soon after people started saying "I provide diversional programming for people in alternate levels of care." Soon after that the going phrase was "I provide recreational therapy and life enrichment services." Why did that happen? Did I miss something? Oh, I know the whole push to be "more than just the Bingo girl" and truly I support it, but you don't have to hide behind a title to do that. I have never felt embarrassed saying, "I'm an Activities Director". Sometimes people say to me "wow, your job must be fun." I've never been insulted by that. In fact I always say, "yep, bet you're jealous!"

Maybe it is just my personality, but I just can't find it in me to get all caught up in the fight to be the "best" program director. As long as my residents think I am, what do I care what they do at the ABC nursing home down the street. I think technology is great, and knowledge is power. I use those things every day to develop new programs, but it all boils down to "is this fun?" Ladies and gentlemen, you can have the most sophisticated "Specialized Sensory Program for the Cognitively Impaired" but is it fun? Do you enjoy implementing your "mandatory 15 minutes or more room visits with the socially isolated?" Do you even know what that means? Do your residents enjoy having you force your "you must attend 2-3 social groups per week" rule on them? Have you ever stopped to think that it is ok to want to be left alone?

An activity is supposed to be fun. It is something for the residents to help them "forget" for a while. All of these fancy sophisticated products and programs have made us forget that. All of the importance placed on following the rules and having state survey compliance have distorted a once wonderful and important field. Activities are for the residents. Nobody else. They are not to make your boss happy, or to serve as a way for families to avoid guilt for not visiting. They are not even about what your government wants. They are about the residents.

People post on the bulletin boards every day about needing new ideas, keeping things fresh, stressing over how much paperwork there is, not having time to do the room visits or the extra weekly sensory programs, needing ideas to get responses from those sensory programs. It makes my head spin. Those are all indicators you have forgotten about the resident's. You have forgotten about what they want and need. You have forgotten that it is all about fun. Let your physical therapist worry about declining ADL's. Let your speech therapist concentrate on meaningful responses to stimuli. You should be concentrating on meeting recreational needs. That is all, there is no more.
Keep on providing your room visits, but only visit people who want you to. If you write that in your notes, you won't get a dreaded deficiency. Keep providing sensory programming, but instead of being "fancy" be real. Actually look at your residents assessments for your programming ideas. That's why you filled them out in the first place. Modify those interests to meet the ability levels of your folks. Don't ask a perfect stranger what your residents want to do for "Cinco de Mayo", ask your residents. Heck, you may find out that they don't even know what it is, and would have been just as happy not celebrating it
at all!

When you start to feel the "stress" of the activities profession, take a step back and look at your resident's faces. Are they smiling? Happy resident's make all the difference when it comes to surveys and administration. Trust me. It's true. Remember it is not about what you want the outcome to be, but whether or not the residents are enjoying themselves. The next time somebody asks you what you do for a living, tell them "I make a lot of lonely people happy". If a co-worker says "your job must be fun" don't get offended. Tell them the truth. Tell them "Can you believe I get paid for this?"

I am Heide Cornell, nationally certified, and I have fun at work. Do you? NN


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