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Home: Certification: Body of Knowledge: Mgmt/Prsnl, Legal & Ethical Issues

Management/Personnel, Legal and Ethical Issues

22) Personal Employment

• Recruitment, Interviewing, Hiring, Development, Recognition, Evaluation, Termination — Staff and Volunteers
• Job Search — Resume Writing, Interview Preparation

23) Management Leadership

• Interdisciplinary Care Plan Team
• Leadership Styles
• Program Management
• Program Evaluation
• Supervision Philosophies and Techniques
• Delegating — Enabling Staff Ability
• Self Analysis
• Time Management
• Activity Staff In-Service
• How to Conduct Meetings: Staff, Association
• Problem Solving
• Resident Council
• Record Keeping
• Dealing with Challenging People
• Stress Management
• Memory Improvement
• Family Council
• Violence in the Workplace

24) Management Writing Skills

• Documentation Chart Auditing
• Job Descriptions
• Policies & Procedures Manuals

• Incident Records/Reports
• Letters of Request — Direct Mail
• Grant Writing

25) Financial Management

• Reimbursement
• Budget Writing
• Record Keeping
• Expense Control
• Establishing Non-Profit Status
• Fund raising

26) Professional Development

• Certification
• Professional attitude toward residents
• Professional associations
• Business expectations
• Professional standards — Ethics

27) Consulting

• Consultant's Role, Goals, Knowledge
• Consultant's Education

28) Resources

• How to Work with Volunteers
• How to Work with Supervisors
• How to Work with Consultants



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