Who we are

We are the only national, non-profit, independent standards and certification body recognized by the Centers for Medicare and Medicaid Services (CMS) for quality of life, activities and engagement certification across all care settings.

Established in 1986 in response to the Omnibus Budget and Reconciliation Act (OBRA), NCCAP has been using the social model of care to set the standard for person-centered care that improves the quality of life for older adults. We have trained and certified over 150,000 individuals.

As approaches to long-term care evolve, NCCAP is at the forefront creating best practices and the standards of care for:

  • Families wishing to age in place or waiting for a place in a long-term care facility
  • Veterans in the VA system or at home, and dealing with behavioral health issues like PTSD
  • Long-term care companies searching for cost reductions through better trained employees
  • Adult Day Centers expanding services and seeking to hire employees with skill sets that include dementia care
  • Governments, insurance companies and hospitals trying to reduce the growing cost to care for our aging population
To address this nationwide need, NCCAP provides education, training and certification for improved quality of life in any setting. NCCAP certifications are based on rigorous criteria that ensure they meet the requirements of Federal and State regulations.  Having certified Activity Professionals who have helped millions of seniors, NCCAP is uniquely experienced to:
  • Set standards that contribute to an improved quality of life 
  • Provide a trusted credential that ensures an individual has met best-in-class requirements for certification 
  • Educate Government, Industry, Agencies and families on factors that  impact the quality of life of a caregiver and the person in their care
  • Affirm that the NCCAP certified individual has received an education that meets the highest standards and that the credential satisfies the regulatory requirements for the position
  • Advocate for Federal, State and local policies that advance person-centered care and improves the quality of life of older adults

Based on the proven social model of care, NCCAP strives to improve the quality of life in all care settings. We continuously update our standards based upon the latest research, regulatory guidance and survey information that ensures to the highest degree possible compliance with applicable requirements.