NCCAP has partnered with the Validation Training Institute to create a curriculum based on the pioneering methodology of Naomi Feil known as Validation®. Validation is built upon an empathetic attitude and holistic view of individuals experiencing cognitive decline. 

Validation Memory Care Engagement Certification is intended for life enrichment and activity professionals across all care settings. Designed as a thorough introduction in caring, interacting, and serving those with dementia, this interactive course is delivered over 11 weeks and includes life or recorded webinars, course work, and practice with certified NCCAP and Validation Instructors.

At the end of this course, you will possess the knowledge and skills to communicate and be genuinely present to older adults experiencing age-related cognitive decline. You will learn practical ways to work that help reduce stress, enhance dignity and increase happiness in yourself and those you serve.​

Applying for Engagement Certification Steps

Note: Forms and steps must be completed in a continuous sequence. It is necessary to finish all steps to enroll in the desired Engagement Course.

  1. Go to NCCAP Academy by using the blue button below.  You will see information on the mandatory live webinar dates and course start dates.
  2. Complete the Initial Engagement Certification Application form and pay the course fee. 
    Fee includes the first year of certification
    *Please have all supporting documents scanned as a PDF file and ready to attach to the online application
  3. Create a student profile at NCCAP Academy- Moodle. 
    *Course instructor and enrollment confirmation will be emailed to you
  4. Attend all mandatory live webinars and successfully complete the course. 
  5. From the day of the Engagement course completion, it can take up to 4 weeks to receive your Engagement Certification.  
    *You will receive a high-quality printable certificate by email.

Qualifying Components 

  1. Education: High School, GED, or higher.
  2. Continuing Education (CE): For renewal only, 5 clock hours from the Body of Knowledge.
  3. Required Curriculum: Successful completion of the Memory Care Validation course.




  1. Click on the blue button labeled "Engagement Renewal" down below.
  2. Have 5 CE Clock Hours scanned as a PDF file and ready to attach to the online application.
  3. Submit a $30 renewal fee via credit card at the end of the application. 
    *we will not receive any application unless payment has been made
  4. Allow up to 4 weeks for the completion of the renewal process and to receive your Engagement Certification. 
    *You will receive a high-quality printable certification by email. 

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